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Glossary

Obligation management

Obligation management is the structured tracking of all contractual obligations, deadlines, and trigger moments in a portfolio — notice periods, renewal options, indexation rounds, tariff steps, SLA thresholds, notification duties, and escalation clauses. Unlike contract storage, it focuses on the time and event dimension: what must happen when, and which event triggers which action. Without active management, obligations surface only after they are breached: missed notice, forgotten indexation, exceeded SLA. Effective obligation management combines line-level extraction from contracts with a calendar mechanism and targeted signalling to the right person. See also: Solution — Contract monitoring.